AliExpress France
AliExpress France Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
AliExpress France has a 1.9 star rating from 73 reviews with ~75% unfavorable feedback; consumers are mostly dissatisfied. Reviewers note low prices and many products but report poor customer service, lack of buyer protection, frequent delivery errors, and difficulty obtaining refunds or contact.
Positive Feedback
Customers acknowledge low prices and a wide product selection on AliExpress France reviews.
Negative Feedback / Risk Areas
- Frequent complaints about missing or wrong deliveries and broken electronics.
- Many customer complaints cite slow or unresponsive customer service and disputes favoring sellers.
- Repeated refund and return issues with unclear return labels and unpaid postage.
Key Takeaways for Future Customers
- Expect low prices but consider buyer protection limits and potential difficulty getting a refund.
- Document shipments and communications carefully before opening a dispute to improve refund chances.
- Avoid high-value electronics unless seller and warranty terms are clear and contactable.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
AliExpress France has a 1.9 star rating from 73 reviews with ~75% unfavorable feedback; consumers are mostly dissatisfied. Reviewers note low prices and many products but report poor customer service, lack of buyer protection, frequent delivery errors, and difficulty obtaining refunds or contact.
Positive Feedback
Customers acknowledge low prices and a wide product selection on AliExpress France reviews.
Negative Feedback / Risk Areas
- Frequent complaints about missing or wrong deliveries and broken electronics.
- Many customer complaints cite slow or unresponsive customer service and disputes favoring sellers.
- Repeated refund and return issues with unclear return labels and unpaid postage.
Key Takeaways for Future Customers
- Expect low prices but consider buyer protection limits and potential difficulty getting a refund.
- Document shipments and communications carefully before opening a dispute to improve refund chances.
- Avoid high-value electronics unless seller and warranty terms are clear and contactable.
Media from reviews
Bought a light up sword for a Christmas present and it was broken
Well, let's see. I bought this stupid sword on Amazon about a month ago.
It finally arrived, and it was completely broken. It only cost me $20, but the fact is that there's no way to return something that's broken to China, 'cause it will take forever to get there. So I just ate the cost and threw the damn thing in the trash. Do yourself a favor and don't buy anything from them.
That's electronic. You will get completely screwed. They will not give your money back. They do not care.
Their crap is garbage. Stay safe.
- Good selection
- Cheap crap that electronics and it is disgusting
Preferred solution: Full refund
User's recommendation: Stay away from their electronic crap. It's garbage. It will break when you get it
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerLitige
Hello. I ordered 10 items but received 1 at a price of 10.
The packaging was very fragile and the item arrived damaged.
I want you to send me a label for a free return and, as a result, a refund, as indicated on your seller's website. Have a nice day.
Preferred solution: Full refund
User's recommendation: Attention Arnaque
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPassword issue
my login id in ali ex 0321358****
my old password are not working what the problem i am too much in tantion what m i do
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerSeller's fraud
以下是您提供文字的精炼中文翻译：
---
订单号 111202****465287 尚未完成我受到了卖家的欺骗和折磨，对方宣传出售的是笔记本电脑，却寄来一块布料我已将商品退回，并支付了运费，而卖家曾承诺退货运费由其承担因此，我要求退还这笔退货运费
我信任AliExpress，AliExpress应对所有相关事务负责基于我的信任，我向AliExpress正式提出退还退货运费的请求
---
如果您还需要简体和繁体的版本或适合发送给客服的正式投诉信，我也可以为您整理
User's recommendation: AliExpress is slow in processing complaints. Favors sellers. Less priority to buyers.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Saint-Pardoux-La-Rivière, Nouvelle-Aquitaine
Package late
I purchased one package on AliExpress. I should have received it yesterday. When I checked my tracking number, I saw that the package was not delivered because the store made an error in my address. I went to the USPS near me to recover it. The agent said the package was returned to Illinois at 2301 Lively Blvd #2301. My address is 1303 Morris Ave Apt 8, Green Bay, Wisconsin 54304. I need the package by Saturday. Please, if you can send it back to 1303 Morris Ave Apt 8, Green Bay, WI 54304, that would be great.
Thanks for the time you will take to read my message.
Dina Joseph
Preferred solution: Deliver product or service ordered
User's recommendation: Recommendation to store Aliexpress on line
Big name, very low in performance
I recently called amazon to make an enquiry. I spoke with a live agent.
Aliexpress has nothing like that. There are not many options to change delivery date.
063498****
Bonjour
Je reviens vers vous concernant une fraude je demande dannuler le la somme 113,39
Annuler la commande
Svp
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Le Val-David, Normandy
Pissed customer
The tracking number given for the order 818746****221962 is wrong
The tracking number is 771456****
Cant get any information the package is not delivered cant get refund. Call fed ex they say to call Aliexpress for good tracking number cant reach anyone at Aliexpress and since tracking number invalid cant get information on the shipment
- Package isnt here and customer service are ai
Preferred solution: Full refund
User's recommendation: Don’t ever order from Aliexpress
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDidn't receive the Order
Sir i order one electric Cycle from ali Express but i did not received yet and customer service agents are saying wait from 14 days.. The ali express service agents are waisting time and there is not buyer protection over all.
They do scams of big amount products.
Ali express platform is working like thieves.
AliExpress Query of order 304062****064761
CY02376****CN
I provide complete prove from logistics company but there respond is zero. Just waist of time.
User's recommendation: Never Buy something from Ali Express
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerHandicapéd treat less than dogs
Company fixed the issue and I have been provided with apology.
I call Aliexpress, thé seller Saïd i packagé it and send you. Afer hé Saïd no , and no partial refund... I call Aliexpress, they did a return coupon but they know because a told them a lot of Time , they Saïd return IS your order an you will may be refund.bi Saïd i Can conserve m'y order and bé refund partiel . They are sponignorant about handicapées persons.
Inczn't Walk to go to thé post office, they answered ' no ppattiel refund"... And thats enough... handicapéd are created l'ESS than dogs.
It will bé exception because i propose them to send photo m'y handicap but they refused it... Why in china they treat us liké that??
User's recommendation: Carefull
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerThe seller says we have paid but have not received my own money.
My order is not a seller, is a thief.They did not send my order to my address, they sent my order to another city.Paid my 100 taxi fare to go to another city.After receiving the invoice, they stole 63 from me in the name of finances.When we open the order box, the box is empty and an incorrect order has been This is the most painful story of my life. I don't really believe in selling online anymore.
I paid 253 for the first time, then the first , I was not told the tax money, are you a tax payer or not, can you pay that much tax.or no They stole 63 euros from me in the name of taxes I paid 100 for the tax to a taxi to another city. And finally, get the empty box at my price of 416 euros alas
Refund amount:
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Verified ReviewerResolved: My order
Company fixed the issue and I have been provided with apology. Very difficult your service was irregular my orders did not reach me again after few months you gave me my money back so I can't accept your ali express service thank you
Hello Ali Express owner they have not received my item for a long time that's why I have sent all the items to you please reply me thank you
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerProblem de livraison
Le livreure ma envoyer un message courrier que la colis dans ma boite box et quand je descend jai trouve rien que des arnaque , alors je veux savoir pourquoi se société de livraison et la avis partout les client sont effacher de se sociétés et aliexpress et une marque connu dons tout le monde alors Ne traitez pas avec cette entreprise
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Une réclamation la bonnement elles fonctionner plus que moi j'ai payé une année
J'ai besoin d'un nouveau code pour l'abonnement parce que l'abonnement actuel fonctionne plus merci de me répondre bonne journée merci de votre compréhension naim riahi il m'affiche network error occured pleine try again
User's recommendation: Mauvaise idée
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerComplaint
Hello dear AliExpress, I hope everything is fine. I ordered an electric bike on 22nd November, but it was only delivered on 1st December.
Today, it's 12th December and I've waited too long for my order.
We are checking my order in America, what can we do? Also, I ordered it to be delivered to France.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerHello
Hello I buy one bike electric she was sent to me now One battery I don't know but it's not coming right now can you tell to her please I buy one electric bike and two batteries
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